Customer Relations Management
Customer Management
Make customer management easy, intuitive and trackable.
- Manage customer relations anytime and anywhere,
- Track activities and progress by managing leads and opportunities,
- Automate service activities, create activities and tasks, and manage customer service requests,
- Define, manage and align regions with customer data,
- Monitor customer performance and activity in real time.
Visit Management
Maximize the efficiency of your visit processes
- Manage automatically generated visits according to route planning,
- Enable the visitor to initiate a visit with route optimization,
- Meet with the representative the points to be visited and the activities to be completed,
- Monitor and optimize the time spent on visits,
- Track sales in real time during the visit,
- Administer surveys to visited customers and monitor their performance.
Route Management
Make your route plans flexible, accurate and manageable.
- Optimize your routes for the most efficient use of time and resources,
- Recommend the best route to complete visits,
- Use advanced route analytics to analyze and improve performance.
Task Management
Uninterruptedly track your task activities and easily manage them.
- Collaborate seamlessly with your team members, assign tasks and track progress in real time.
- Maximize your productivity by automating repetitive tasks and setting reminders,
- Stay connected and manage tasks on the go with a mobile-friendly solution that lets you be productive anywhere, anytime.
- Increase productivity and streamline your operations with advanced task management functions.
Survey Management
Enhance customer experience with flexible and effective survey methods.
- Leverage the power of survey management to gain valuable insights into customer preferences and behavior.
- Efficiently collect and analyze customer feedback through powerful survey management,
- Personalize your surveys to target specific customer segments and ensure accurate data collection,
- Improve overall customer experience by using survey management to consistently collect and act on customer feedback.
Sales Journey
Perform your Field Sales Activities with an easy-to-use interface
- Track and manage your customer visits daily in your routine plan
- View your customers and create new visits
- Create orders during the visit and enhance customer experience
- Monitor and complete your assigned tasks in real time
